Communication skills

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It is crucial to communicate effectively in negotiations to ensure you achieve your goals. Communication is also important within the business. Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.

1. In the Orient, what should you do when you receive a business card?

 
 
 
 

2. Which statement is incorrect

 
 
 
 

3. Successful negotiators enter each negotiation with what kind of attitude and purpose?

 
 
 
 
 

4. To begin a conversation (break the ice), the seller can:

 
 
 
 

5. Which statement is false?

 
 
 
 
 

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